Lavoro Londra, Lavoro Inghilterra

Welcome Team Position – EazyCity London

13/10/2015

EazyCity Logo Welcome.jpg

Job Description

This is a fantastic opportunity for someone who is motivated, highly organised and loves working with people.

The Company

EazyCity is a local point of reference to welcome people arriving to a new city; our friendly and professional team provide a comprehensive range of flexible solutions for accommodation, employment services, study and social activities.

Founded in 2004 by Enrico Zoppi & Julia Lynes, EazyCity now has welcome branches in Cork, Dublin & London with further international cities opening in 2014.

At EazyCity our team works as a family! We fully support the development of our team members offering educational & training courses to improve skills as well as ongoing in-house training to ensure our team are the best they can be. We support & respect each other and we all work hard to ensure EazyCity is a great environment to work in.

The Position

  • The tasks included in this position include:
  • Working closely as a part of a small team in particular as a support to the Branch Manager
  • Working under pressure and in a fast-paced environment
  • Answering reservation emails (using Microsoft Outlook) and making bookings
  • Driving sales across all services and working closely with the Sales Manager
  • Meeting and greeting new clients (often during the evenings and weekends)
  • Checking new clients into their accommodation
  • Carrying out inspections on accommodation and writing reports on same
  • Answering the telephone and taking messages
  • Taking rent payments (cash handling)
  • Dealing with customer issues/complaints
  • Keeping important files relating to rent, cashflow, room availability and arrivals updated regularly with a strong focus on attention to detail
  • Being aware of new business opportunities and bringing those to the attention of the Business Development Manager
  • Organising events, parties and social activities

The Person

  • The ideal candidate will possess the following traits and skills:
  •  Highly driven and motivated with mountains of energy!
  • Super-organised with an ability to multi-task, prioritise and work in a fast paced environment under pressure!
  • Has an understanding of the importance of providing excellent customer service and a warm, friendly environment for new clients
  • An excellent communicator with strong team player approach
  • ‘Can-do’ attitude with a focus always on the solution never on the problem
  • Flexible, committed and passionate – we expect all our team members to be fully committed to their work and to always go the extra mile for the customer even if that means working late in the evening or on weekends or last-minute changes to the work schedule – that is the nature of our business
  • Fluent in Italian and English
  • Additional languages are an advantage

The Details

The general working hours of this position are 5 days per week, this will include evening and weekend work with 2 days off per week provided in lieu.

Salary is negotiable depending on experience and motivation. Discount on accommodation and transport expenses are available as part of the Company benefits.

This position is open for an immediate start so if you think you have what it takes to take up this exciting and demanding role, contact us today!

Please send your CV and motivation letter to sergio@eazycity.com.

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity www.eazycity.com

Job details

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