Lavoro Londra, Lavoro Inghilterra

ITALIAN SPEAKING E-COMMERCE CUSTOMER CONSULTANT

23/10/2013

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Job Description

Job Title: ITALIAN speaking E-Commerce Customer Consultant – FASHION

Skills: Fluent ITALIAN, customer service and fashion industry experience.

Available to work shifts sometimes to 8pm and at weekends. Salary: £23k + 10% bonus + benefits. Pro rata contract to the end of January, possibly longer. Location: Central London.

The Role

Our client is a world famous fashion house and is currently looking for a GERMAN, SPANISH or ITALIAN speaker with a huge enthusiasm for and interest in fashion.

Responsibilities:

• You will liaise with users of the company’s online store via phone, web and email.

• Using your intuition and empathy for customers you will understand and anticipate their needs

• As a motivated and enthusiastic advocate of the brand and its products and with your knowledge you will actively contribute to increasing sales.

• Ensure that the relevant administration is completed and distributed appropriately

• Accurately record customer details

• Carry out any additional duties as directed by the management team You will have/be:

• A strong fashion background.

• Excellent verbal and written communication skills are essential

• Fluency in GERMAN, SPANISH or ITALIAN essential

• Possess a passion for world class customer service

• Experience in a customer service role

• Strong problem solving capabilities

• A team player

• Organised and able to multi task

• Be available to work flexible shifts. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is a leading multi-sector employment agency.

How to Apply

Please send your CV to People First Team language@people-first.co.uk

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