Lavoro Londra, Lavoro Inghilterra

Italian speaking Client Management Associate (Luxury travel)


people first

Job Description

Fluent Italian and English, passionate and knowledgable about travel (especially in Italy), strong and confident communication skills, target driven
You will:
“  Develop relationships with new and existing clients, adhering closely to the company culture and brand message
“  Systematically collect all client’s preferences and relevant travel information in order to recommend the perfect holiday
“  Accurately record client’s booking information to ensure smooth communication between departments
“  Building lasting relationships with clients, following up after their holidays and encouraging them to share feedback/comments on our client’s website
“  Develop broad knowledge of our client’s destinations, services and procedures
“  Assist wider teams during peak seasons for holiday confirmations
“  Liaise with partners on the ground at travel destinations regarding specific booking requirements, in English and Italian
“  Work closely with the finance team to confirm payment and exchange rate details
“  Share ideas and feedback with the Marketing team in order to improve brochures, websites and the overall service
“  Carry out general marketing initiatives, calling clients with specific offers
“  Utilise Italian and English language skills to support with proof reading activities
“  Support wider teams with additional tasks as and when required

Your skills:
“  Excellent English and Italian language skills
“  Curious about travel and passionate about Italian culture
“  Professional written and verbal communication skills
“  Ability to develop a collaborative selling style, utilising negotiation and empathy skills
“  Comfortable working in a dynamic supportive working environment
“  Detail orientated and open to new ideas

In order to apply, please send your CV along with no more that 250 words describing your travel experiences in Italy

Thank you for taking the time to apply to People First.  If your application is successful, you will be contacted within 7 days but I’m afraid that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

Salary: up to £24k plus commission

To apply for this position, please visit the website

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity


Job details

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  • Location: London, England, United Kingdom
  • Job type: Full-Time
  • Salary: 20,000 - 40,000
  • Job category: -
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