Lavoro Londra, Lavoro Inghilterra

Galmarley Ltd – Operations Executive (Italian Speaking)



Job Description

This is an exciting opportunity to join BullionVault – the $2bn world leader in physical gold and silver ownership for private investors online.

BullionVault is a multi-award winning company of 32 people, based in Hammersmith, West London.

Job Description

You will join our busy operations team and perform a range of important functions critical to the growth and smooth running of the business. As a small business, we actively encourage all employees to take on a range of roles and responsibilities.

Primary Role: Withdrawals Clerk (Finance)

* Process client withdrawals and handle related queries
* Carry out spot checks on client funds to confirm funding source
* Investigate and resolve withdrawal issues with clients and banks
* Prepare payments to suppliers
* Assist Financial Director with accounts and finance tasks

Secondary Role: Customer Services for the Italian Market

You will be trained to provide telephone, email and live chat client support in both English and Italian

Other Responsibilities

You will help facilitate smooth running of the office including
* Maintaining office supplies
* Organising company events
* Maintaining the condition of the office and arranging for necessary repairs

About you

You will
* Have meticulous attention to detail to ensure accuracy when dealing with clients’ accounts.
* Be fluent in written and spoken English and Italian
* Be educated to degree level
* Have the ability to perform under pressure and meet deadlines
* Be a good communicator with clear telephone presence and a confident, positive attitude
* Have the right to work and remain in the UK

About the department

This role will primarily be based in the busy finance department of 4 working in an open plan office. You will join a friendly and capable finance team and will also be working closely with the customer services department.

About BullionVault

BullionVault is the leading online physical gold and silver market for private investors. It enables people to buy and sell professional-grade bullion at the very best prices online. Each user’s property is stored at unbeaten low cost in secure, specialist vaults in London, New York, Toronto, Singapore and Zurich. BullionVault’s unique Daily Audit then proves the full allocation of client property – safe and sound, inside the vaults – every day.

Launched in April 2005, BullionVault is a full member of the London Bullion Market Association (LBMA). In 2009 it received a prestigious Queen’s Award for Enterprise Innovation for giving private individuals access to the professional bullion market. BullionVault won a second Queen’s Award for International Trade in 2013 for growing overseas sales by 140% in 3 years. The gold industry’s key market-development organization, the World Gold Council, recommends BullionVault for retail investment gold and became a shareholder in 2010. BullionVault entered the Virgin Top Track 250 of private UK businesses at No.85 in 2011. In November 2014, MoneyWeek readers voted BullionVault the Best Gold Broker in the first ever MoneyWeek Awards.

BullionVault has over 55,000 active customers, from over 175 countries, holding approximately $2 billion in stored bullion. With more than 34 tonnes of gold and 500 tonnes of silver bullion, BullionVault’s customers are already holding significantly larger reserves than most of the world’s central banks.

To apply for this position, please follow the link

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity

Job details

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  • Company: Bullion Vault
  • Location: London, England, United Kingdom
  • Job type: Full-Time
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