Lavoro Londra, Lavoro Inghilterra

Airport Representative

18/01/2016

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Job Description

EF Language Travel is the world’s leading educational travel provider; offering students the opportunity to spend 2 – 4 weeks abroad, improving their language skills and participating in a full activity programme.

The Role

We are looking for a customer service minded team players to join our London based team of Airport Representatives.

In the Airport Representative role, you will work in an international environment at London’s airports and train stations (based and mainly working at Heathrow airport, although not exclusively). As part of a team your goal will be to create the best door-to-door experience by meeting and greeting our students and escorting them in a safe and enjoyable manner.

Your key tasks will consist of, but not be limited to

  • Providing excellent customer service to EF students travelling to/from the UK.
  • Escorting groups of students between terminals and transfer coaches and supplying the groups with travel information.
  • Communicate progress of day-to-day airport transfers with head office and course towns.
  • Assisting in operational issues such as baggage losses and check-in problems.
  • Handling unexpected problems and challenges within a very limited time frame.
  • Helping out in other programmed activities around London when needed.

Experience and skills

  •  Be prepared to work long hours under stressful circumstances where team work, communication and problem solving skills are the keys to success.
  • The ideal applicant is pursuing a university degree and would like to have an international experience during the summer time.
  • Exceptional attention to detail.
  • Great problem solving skills.
  • A team working mind set.
  • Interest (and preferably experience) in working with travel and logistics.
  • Excellent English communication skills.
  • Additional language proficiency in at least one of the following languages is an advantage: Russian, Mandarin and/or Cantonese, Spanish, Italian, French, German, Norwegian, Danish, Swedish.

About Us

We are 40,500 staff, faculty and teachers, working in 500 offices and schools across 52 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 50 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

Located across the globe, our language centers for youth, adults and professionals combine the best of traditional, in-school teaching with innovative language-learning technology. We offer intensive language instruction abroad in English, Spanish, French, German, Italian, Japanese and Chinese. Courses run from 2 to 52 weeks for students traveling independently or in escorted groups of all levels and abilities.  Classes take place in our international language centers in one of 16 countries and offer the very best locations and accommodation whether in local host family or in a student residence.

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity eazycity.com

To apply for this position, please visit the website

 

Job details

  • Check Job listings posted by:
  • Company: EF
  • Location: London, England, United Kingdom
  • Job type: Full-Time
  • Salary: To be advised
  • Job category: -
  • Job language: -
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