Lavoro Londra, Lavoro Inghilterra

Account Manager / Sales Administrator


the guardian

Job Description

Robelko is a well-established (30+ years) sales agency who represent tanneries supplying the high-end fashion sector selling leather to luxury handbag, shoe, and accessories brands and manufacturers in Europe, USA and Asia.

We have an office / showroom in London as well as an office Bedford.  We are looking for an account manager / sales administrator based in the London showroom (though some foreign and UK travel may be required).

The successful candidate must be highly organized, proactive and self-motivated.  They will work alongside the managing partner (as well as one other Account Manager / Sales Administrator in London and three other colleagues in Bedford) to follow the sales process for a number of accounts from initial enquiry through to sampling and production.  Many of the stakeholders will be Italian and / or Spanish and so language fluency is required.

Day-to-day duties will include:

  • Dealing with enquiries from international suppliers / brands by email and phone
  • Checking delivery of samples and order processing (booking orders and advising on delivery times)
  • Coordinating and collating information from relevant sources, presenting it in a format that allows others to use it
  • Filing, invoicing and payment processing
  • Management of the showroom (office management, preparing for appointments etc)
  • Some PA duties including organising travel arrangements / tackling administrative tasks / preparing for meetings / managing diaries etc.
  • Liaising with Bedford office to ensure the two offices work closely together
  • Helping to arrange Robelko attendance and participation at International Trade Fairs
  • Attendance at customer / supplier meetings and taking meeting notes /processing actions where appropriate
  • Taking ownership for certain projects and driving progress (including requesting the MD’s input as required)

The successful candidate will be:

  • A confident, proactive self-starter who learns quickly and is happy working alone as well as within a team
  • Efficient, well-organised and a good forward planner who plans and prioritises in a logical order
  • Meticulous in their attention to detail
  • Able to handle responsibility and pressure with the skill to deal calmly with customers/suppliers in sometimes pressured circumstances (where important delivery deadlines are involved, for example).
  • English mother tongue
  • A Modern languages graduate (fluent Italian and / or Spanish speaker with other languages also welcome)
  • A great communicator (helping to develop and maintain good relationships with our existing customers and suppliers)
  • Comfortable with fast-moving priorities and changing plans
  • Computer literate (excel, word, email, powerpoint & internet research etc)


  • Hours: 8:50 – 17:30
  • Salary: £22,000 – £30,000 pa depending on experience
  • Sector:  Accessories / Luxury
  • Job Type:  Permanent
  • Location:  Primarily London (where travel to Bedford or foreign travel is required, expenses will be covered.)
  • Bonus: Discretionary / Performance related bonus paid annually

For more information and to apply to apply to this position, please follow the link.

Please note that only successful applicants will be contacted for interview.  First round interviews will be conducted from Friday 29th April 2016.

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity

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