Lavoro Londra, Lavoro Inghilterra

HR Service Centre Advisor, Cases (05293)



Job Description

Take the next step in your career as a HR Service Centre Advisor with easyJet – one of the biggest business success stories in recent times. As a key member of our HR Service Centre, you’ll be the first point of contact in HR for all easyJet people  across Europe.

In return, you’ll get the support you need to fulfil your true potential with us.

You will be actively supporting the HR Service Centre in a high volume, process driven intensive environment providing advice and support based on the HR and Payroll knowledge management system.  As an HRSC Advisor, you’ll possess experience gained within an HR environment and ideally be qualified or studying for a CIPD qualification.

Requirements of the Role

Skills set:

  • Confident and credible as the face of HR to the business, HR stakeholders and team member
  • Customer focused individual able to deal with people at all levels in the business
  • Judgement of when case is more complex and requires further processing or when an email requires a call to the client to get them to use the self service
  • Ability to spot patterns in enquiries and identify where there is a requirement for improved documentation for users or training requirement (lunch n learns) for individuals or people managers
  • Ability to work accurately under pressure while maintaining the customer service standards
  • Strong and broad knowledge of HR processes and policies
  • Excellent IT skills
  • Languages – English plus either Italian, Portuguese or Spanish.

We want to inspire a whole generation to say ‘yes’ to new opportunities. To strike a chord with people who have the energy and passion to experience the world around them. People who don’t just wait around for things to happen. We’re as high-performing and fast-growing as businesses come. Our people are at the heart of our success, and we love sharing it with them. Travel perks, individually tailored benefits, packages linked to both your and the company’s performance – you’ll enjoy it all here. Not to mention the fantastic opportunity to drive your own development, all while sharing in our amazing success. It really is a career like no other.

Primary Location

United Kingdom-London-London Luton Airport

Unposting Date

25/04/2016, 11:59:00 PM

To apply for this position, please visit the website

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity

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